Tech Trends: Organize Client Communications with YouMail

Posted by Alicia Dearn, Wednesday, February 17, 2010

YouMail is a free voicemail service that integrates with virtual law offices that don't have other PBX services already. Not only do you receive voicemail messages on your phone, but you can also receive interactive voicemails via email. You can share the messages with others, store them for a lifetime of future playback, or organize them into client folders on the web interface. You can even download your voice messages in .mp3 format and save them to your computer.

The service is available for landlines and cellular phones. So if you're out of the office, you can arrange for landline voicemail info to be texted to your cell phone. You can also personalize greetings by caller, and block specific callers. But here's the coolest feature of all: for $3.99/month, you can have voicemail messages transcribed and emailed to you. The voice-to-text transcription technology is claimed to be virtually flawless. My personal experience with similar software is that it works pretty well, but I do not know about this company yet. I'll probably try it out soon, as my secretary is overwhelmed with other duties, and this is a nice way to take a load off of her for relatively cheap.

You can download YouMail here.

GoodSharks isn't an affiliate of YouMail and we are not personally endorsing this service. Rather, we aim to highlight new developments in legal technology via our Tech Trends feature, so that you can stay on top of the latest practice management tools. We'd appreciate it if you'd share your personal YouMail experience in the comments, for the benefit of other attorneys. Thanks!